Many companies claim
to provide superior Quality Assurance and Customer Service. . However few of them can demonstrate they have implemented the internal infrastructure and systems to support this.
We are proud to have developed and implemented a formal Quality Assurance infrastructure. It consists of procedures and work instructions that document every aspect of its day
to day operations. Each document has been reviewed and approved by executive management. Training was then conducted to ensure that everyone clearly understands the process or
procedure.
All quality records associated with each procedure have been converted to a paper-less, company wide on-line database. We have also implemented advanced workflow
strategies that allow quality records to be quickly and effectively completed and reviewed.
Because the Quality Assurance and Customer Service infrastructure has developed is
so unique, we believe it is important our customers, and potential customers, understand what we have accomplished in our quest to assure product quality and make their working
with us a very positive experience . In order to do this, we provide below a comprehensive description of several, but not all, of our on-line database programs. Please be
patient as these are rather lengthy, detailed pages.
