Customer Satisfaction Survey

Please e-mail or fax the survey back to us after it is completed.  Thank you for your participation.

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Cadessys Technologies Inc.  Tele:  905 886-9200  Fax: 905 475 0395.  andyr@cadessys.com

For each of the following questions select a number which represents:

1 unsatisfactory    3 marginal    5 satisfactory    7 very good    9 excellent

Timeliness:

Of responses for customer support information 9 7 5 3 1

Of scheduled deliveries     9 7 5 3 1

Of Requests for Quotes     9 7 5 3 1

Of responsiveness to your needs    9 7 5 3 1

Quality:

Of shipping documents     9 7 5 3 1

Of required accompanying documentation   9 7 5 3 1

Of delivered product including workmanship  9 7 5 3 1

Complete shipments     9 7 5 3 1

Satisfaction

How can we improve our service to you ?    9 7 5 3 1

Are all your requirements being met by us ?  9 7 5 3 1

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Thank you for helping us to improve our commitment to our customers.